Privacy Policy

1. Who We Are

Labour Contractor Chennai ("we", "us", "our") operates the website labourcontractorchennai.com — a directory connecting people in Chennai with verified labour contractors across 18 trades. Our registered address is 14, 2nd St, Mangadu, Chennai, Tamil Nadu 600122, India.

2. Information We Collect

• Mobile number — collected when you log in or register. Used to create and identify your account.
• Payment information — processed by Razorpay. We do not store card or UPI details. We store your Razorpay order ID and payment ID to verify your unlock status.
• Usage data — pages visited, trade filters used, and general site interaction. Used to improve the service.
• Contractor registration data — name, mobile, area, and trade(s) submitted by contractors who register on the platform.

3. How We Use Your Information

• To create and manage your account
• To verify your payment and grant access to contractor phone numbers
• To send transactional communications (payment receipts, unlock confirmations)
• To improve site performance and user experience
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share data only with:

• Razorpay — to process payments. Subject to Razorpay's privacy policy.
• Service providers — hosting and infrastructure providers who process data on our behalf under confidentiality agreements.
• Legal authorities — when required by law or court order.

5. Data Retention

Account data is retained for as long as your account is active. Payment records are retained for 7 years as required by Indian tax law. You may request deletion of your account by contacting us at [email protected].

6. Cookies

We use session cookies to keep you logged in. No third-party advertising cookies are used. You can disable cookies in your browser settings, but this will prevent login functionality.

7. Your Rights

Under applicable Indian data protection law, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

8. Security

We use HTTPS encryption, hashed credentials, and access controls to protect your data. No system is completely secure — please use a strong, unique mobile number and report any suspected breach immediately.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.

10. Contact

For privacy-related questions, contact us at: [email protected]
14, 2nd St, Mangadu, Chennai, Tamil Nadu 600122, India