Privacy Policy

1. Who We Are

Labour Contractor Chennai (labourcontractorchennai.com) is an online directory that connects customers with verified labour contractors across Chennai and Tamil Nadu. We are operated as a sole proprietorship based in Chennai, Tamil Nadu, India.

Contact: [email protected]

2. Information We Collect

• Contact details — submitted when you request a quote or register a contractor. We use these details to respond to your request.
• Payment information — we do not currently require payment to browse public contractor contact details.
• Usage data — pages visited, time on site, device type, and browser, collected via Google Analytics (GA4) and Google Tag Manager for improving our service.
• IP address — logged automatically by our server for security and fraud prevention.

3. How We Use Your Information

• To respond to quote requests and contractor registration submissions.
• To maintain the directory and improve the relevance of listings.
• To send transactional emails if you provide an email address (optional).
• To analyse site traffic and improve user experience.
• To comply with legal obligations and prevent fraud.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We share data only with:

• Razorpay — to process payments. Governed by Razorpay's Privacy Policy.
• Google Analytics / GTM — anonymised usage statistics. Governed by Google's Privacy Policy.
• Law enforcement — if required by a valid court order or applicable Indian law.

5. Data Retention

Your mobile number and unlock record are retained for 2 years from the date of payment to support re-access and dispute resolution. You may request deletion at any time by emailing us.

6. Cookies

We use session cookies for authentication and Google Analytics cookies for traffic measurement. You can disable cookies in your browser settings; however, the unlock feature requires session cookies to function.

7. Your Rights

You have the right to:

To exercise these rights, email [email protected] with your registered mobile number.

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.

8. Security

We use HTTPS encryption, HMAC signature verification for payments, and server-side session management. Phone numbers of contractors are never included in the client-side code bundle — they are fetched only after a verified paid unlock.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.

10. Contact

For any privacy-related queries, write to: [email protected]